Last updated: May 1st, 2025

This Privacy Policy explains how Bo Bo Noir (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase on our website, www.bobonoir.com (the “Site”), or when you communicate with us regarding the Services we provide. For the purposes of this Privacy Policy, "Services" refers collectively to our Site and all associated interactions.

The terms “you” and “your” refer to the user of the Services, whether you are a customer, a visitor, or any individual whose information is collected under this Privacy Policy.

Please read this Privacy Policy carefully to understand how your personal information is handled.

 

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on the Site, and the "Last Updated" date will be revised accordingly. Any significant changes required by applicable law will be communicated to you as necessary.

 

2. How We Collect and Use Your Personal Information

To provide the Services, we collect information about you from various sources. The type of personal information we collect and how we use it may vary depending on how you interact with us.

In general, we use your personal information to:

.Communicate with you.

.Provide and improve our Services.

.Fulfill legal and regulatory obligations.

.Enforce our terms of service.

.Protect the Site, our rights, and those of our users or others.

 

3. What Personal Information We Collect

The personal information we collect depends on how you interact with the Site and Services. "Personal information" refers to any data that identifies, relates to, describes, or can be associated with you. Below are the categories and types of personal information we may collect:

3.1 Information You Provide Directly

When using our Services, we may collect the following personal information:

.Contact Information: Name, address, phone number, and email.

.Order Information: Billing and shipping addresses, payment details, and purchase history.

.Account Information: Username, password, and any security-related information.

.Customer Support Information: Details you provide in your communications with us.

Certain features of the Services may require you to provide specific information. While optional, failure to provide this information may limit your ability to use those features.

3.2 Information We Automatically Collect

We may automatically gather certain data about your interactions with the Site (“Usage Data”) through cookies, pixels, and similar technologies. This may include:

.Device and browser information.

.Network details such as your IP address.

.Interaction data related to how you use our Services.

3.3 Information from Third Parties

We may receive your information from third parties, including:

.Service Providers: Payment processors, shipping services, and other partners involved in fulfilling your orders.

.Technology Providers: Platforms like Shopify that support our Site’s functionality.

.Marketing and Analytics Partners: Data that helps us tailor advertising and improve Services.

.All information received from third parties is handled according to this Privacy Policy.

 

4. How We Use Your Personal Information

We process your personal information for the following purposes:

4.1 Providing Products and Services

To fulfill our contract with you, we use your information to:

.Process payments and fulfill orders.

.Manage your account and facilitate returns or exchanges.

.Send notifications related to your transactions or account.

4.2 Marketing and Advertising

We may use your information to:

.Send promotional communications via email, text, or postal mail.

.Display tailored advertisements on the Site and elsewhere.

.For users in the European Economic Area (EEA), this processing is based on our legitimate interest in promoting our products under Art. 6(1)(f) GDPR.

4.3 Security and Fraud Prevention

To protect the Site and users, we use your information to:

.Detect, investigate, and address fraudulent or malicious activity.

.Enforce the security of your account.

4.4 Service Improvement

We use your feedback and Usage Data to improve the Site and enhance your experience.

 

5. Cookies

We use cookies to enhance functionality, analyze traffic, and provide a personalized experience. Specific cookies related to our use of Shopify are detailed here.

Managing Cookies:

You can disable cookies through your browser settings; however, doing so may affect certain features of the Site. We may request your explicit consent to use cookies, especially for those that track user behavior for marketing purposes.

 

6. How We Share Personal Information

We may share your personal information with third parties under the following circumstances:

.Service Providers: To process payments, fulfill orders, or provide customer support.

.Marketing Partners: To deliver relevant advertising.

.Legal and Compliance Requirements: To comply with subpoenas, warrants, or applicable laws.

.Business Transactions: In cases of mergers, acquisitions, or reorganizations.

We ensure that all data shared is done so in compliance with applicable privacy laws and only with trusted third parties who are bound by data protection agreements.

 

7. Third-Party Websites and Links

The Site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their policies before sharing your information.

 

8. Security and Retention of Information

We take reasonable steps to protect your data. However, no security system is foolproof, and we urge you to avoid sharing sensitive information through unsecured channels.

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on the type of data and its usage.

 

9. Transfer of Personal Information Outside the EEA

If we transfer your personal information to countries outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, including the use of Standard Contractual Clauses and other compliance mechanisms where required by law.

 

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

.Access: Request a copy of the data we hold about you.

.Correction: Request corrections to inaccurate information.

.Deletion: Request deletion of your personal information.

.Opt-Out: Opt out of data “sale” or “sharing” for targeted advertising.

.Restriction: Limit certain types of data processing.

.Portability: Request a copy of your data for transfer to another service.

.Withdrawal of Consent: Revoke consent for data processing where applicable.

For EEA residents, these rights are governed under GDPR.

To exercise these rights, please contact us at the contact information below.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@bobonoir.com